How do I buy in GB Pounds?
It's Easy! If you are using a Credit or Debit card then the card network will do all the work for you. You make the purchase in the same way as you would any normal sale at a US web site. Your card issuer will use the current market rate set by the card network (E.g. Visa) at the time of the sale.
Using Your Credit Card
Credit and Debit cards issued by the big networks (Visa, Mastercard, American Express etc) are the same globally, so you can make a purchase at our site as easily with a US card as with a UK card.
What to do if your card is declined
Cards can be declined because the details entered are incorrect, so please check carefully that you have entered your card number and expiry date correctly.
Your card issuer may have declined the transaction because of their fraud prevention measures. Contact your card issuer for an explanation - they may be trying to protect you as you do not usually make purchases from abroad.
Cards will be declined if there is insufficient credit. This can be due to outstanding authorisations which have used up your credit limit without you actually making a purchase. Please contact your card issuer for advice.
How much is £1 worth in US Dollars? / How much will my order will cost me in US Dollars?
Fill your basket will all the items you require, select your delivery method. Click the button marked 'ANOTHER CURRENCY'. The currency convertor (provided by www.xe.com) provides you with a currency conversion. Just select US Dollars (or any other currency) and Click OK for an up-to-date currency conversion.
PAL or NTSC? How is this important to me?
In the US television and video operate using the NTSC standard. In the UK and many other parts of the world PAL is used. Most US customers opt for an NTSC edition as this will be suitable for use in all US video/DVD equipment.
What will appear on my Credit Card statement?
Like any other purchase the name of the store 'acftv' will appear alongside the transaction amount in US dollars. In addition the price in GB Pounds will appear with the exchange rate used to convert into dollars.
Are there any hidden charges when buying in GB Pounds?
Normally, no there are no extra charges. However a small number of card issuers charge a small administration fee for converting between curencies. Other issuers charge a commission of a small percentage of the total transaction amount. This amount is usually not significant, you can clarify this by calling your card issuers customer advice line usually printed on the reverse of your card.
How and when will my purchase be delivered?
Delivery to the US is directly from our US distributor. Standard delivery is shipped from the distributor to your address using the US postal service. You can expect your purchase within a week. Express delivery should enable you to receive your purchase between 1 and 2 working days depending upon the time of day you make your purchase.
I can use both PAL and NTSC, which should I choose?
PAL offers a slightly improved picture quality which may benefit large screen displays. However please make sure your video equipment is compatible. If you wish to use your purchase in the UK or Europe you are likely to need a PAL edition, however some European video equipement is Multi-Standard and will play back NTSC too.
The product I want is not shown in NTSC, what can I do?
First check if your equipment can play back PAL material. Many items of hardware in Universities, Libraries and companies can play PAL as well as NTSC. Some domestic machines also feature this faliclity. Look for the PAL logo on the machine itself or within the manual.
If you can't use a PAL edition please get in contact with us and we shall try to help.
Why are the prices not shown in US Dollars?
We ship worldwide and exchange rates vary constantly, therefore we have decided to use our local currency GB Pounds. The card networks will automatically convert this price to your local rate at a competitive exchange rare. We provide a link to an independent currency convertor (www.xe.com) to allow anyone in the world to convert our prices into their local currency. |
